Please kindly follow these instructions to get your problem fixed:
- Go to our maintenance page.
- Choose the issue as “Warranty Maintenance” if your product is still in the warranty period or “Non-Warranty Maintenance” if the warranty has expired.
- Fulfill your purchase information and product information.
- Submit the form.
After submission, you will receive a confirmation email.
Please kindly give us some time to verify the information and track all the issues. Our support team will contact you ASAP.