Please kindly follow these instructions to get your problem fixed:

  1. Go to our maintenance page.
  2. Choose the issue as “Warranty Maintenance” if your product is still in the warranty period or “Non-Warranty Maintenance” if the warranty has expired.
  3. Fulfill your purchase information and product information.
  4. Submit the form.


After submission, you will receive a confirmation email.


Please kindly give us some time to verify the information and track all the issues. Our support team will contact you ASAP.