To Our Esteemed Partners,
OKAI is writing to inform you, our esteemed partners, that following a thorough review of our business strategy and market conditions, OKAI has made the difficult decision to discontinue our EB10 model for the EU market at the moment you read the notice. We would like to express our heartfelt gratitude for the unwavering support and affection you have shown towards the EB10.
In the meantime, other outstanding bicycles, such as the OKAI LyteCycle, are currently enjoying robust sales. We kindly ask for your continued attention to OKAI, as we are fully committed to launching high-quality products that will be cherished by both our customers and the market.
Rest assured for customers who have previously purchased OKAI EB10 before discontinuation, OKAI will honor eligible warranty commitments and continue to provide exceptional service.
Thank you for your support!
OKAI
Zhejiang Okai Vehicle Co., Ltd
Customer Service: cs@okai.co
Sales contact: nihao@okai.co
