Neon Pro ES30 Electric Kick-Scooter

• 36v 500W (Peak) 300W (Nominal) Front Hub Motor
• 36v 9.8ah Li-ion Battery w/Samsung Cells
• Thumb Throttle on Right Grip
• Bright 1.4" (3.56cm) LCD Display
• LED Headlight
• LED Taillight + flashing brake indicator
• 100v - 240v 140w 2A Smart Charger
• 4 - 6 Hour Charge Time
• IP55 Rating

• Customizable light bars
• APP that controls all aspects of your scooter
• Three-speed modes that range from slow and steady to performance
• Bright 1.4" (3.56cm) center display + customizable themes
• Bright LED Head and Rear light with flashing brake indicator
• Rear Disc Brake
• 6061 Aluminum Alloy Frame
• Hidden Mechanical Rear Suspension
• 9" Pneumatic Front + 8.5" Solid Rear Tire
• Front Electronic ABS & Rear Disc Brakes

• Downloadable Neon Pro ES30 Spec Sheet
• Downloadable Neon Pro ES30 User Manual
• Downloadable OKAI Electric Scooter Warranty 

Vehicle Parameters	Dimensions (Unfolded): LxWxH	1168*450*1156mm（45.98*17.72*45.51in）
	Dimensions (Folded): LxWxH	1168*450*430mm（45.98*17.72*16.93in）
	N.W.	21kg（46.30lbs）
	Max Speed	32km/h（20mph）
	Range	80km（50 miles）
	Max Gradient	25%
	Adapted Terrain	Flat/Mountain Land
	Operating Temperature	0～40℃
	Waterproof Grade	IP55
	Charging Time	3A＜6H/2A＜8H
Battery Parameter	Rated Voltage	48V
	Rated Capacity	14.7Ah（13S3P）
	Battery (Cell) Qty	39Pcs
Motor Parameter	Motor Size	10in
	Max Torque	28N.m
	Rated Voltage	48V
	Rated Power	350W
	Max Power	700W
	Motor Control Mode	Brushless Gearless Motor
Brake	Brake Stopping Distance	<10m (32.81ft)
	Brake Mode	Front: Electronic Brake, Rear: Disc Brake
Tires	Tire Size	10in
	Tire Materials	Tubeless Vacuum Tire
Charger	Input Voltage	100-240V
	Output Voltage	54.6V
	Output Current	2A/3A
Rider	Max Load	100kg（220.46lbs）
	Recommended age	>14 years old
	Required height	120-200cm（3.94-6.56ft）
Features	Brake Light	Light Off/Low Light Flashing Alternately
	Ride Mode	The Driving Lights Are Always On
	Certification	UL2272, CPSC 16 CFR 1303, FCC SDOC, Prop 65 Test Report
Packing	Manner of Packing	1pc/ctn
	G.W.	24.5kg（54.01lbs）
	LxWxH	1190*210*490mm（46.85*8.27*19.29in）

Every effort to ensure the accuracy of the information provided. However, all information contained is preliminary. Product specifications, configurations, and system/components are subject to change without notice. Information will be updated when available.

*BASE SPEED 20MPH, 25MPH UNLOCKED THROUGH OKAI GLOBAL APP

Delivery Information

Thank you shopping from Okai.co!

At OKAI, we value each and every single customer and customer satisfaction is always our top priority. We are trying our best to speed up the process, making your package arrive as soon as possible. Your patience will be highly appreciated. Thanks for your understanding.

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Currently, OKAI ONLY ships to the lower 48 states.  Customers from Alaska, Hawaii, and Puerto Rico please contact our customer service department for shipping information via email at support.us@okai.co.

Shipping is completely free when shipping within the continental United States.  We however don't ship to any PO Boxes or APO addresses. 

The delivery time depends on the area you live in and the shipping method for your order. 

Orders will be processed within 1-3 working days. Please note that we consider working days as Monday-Friday. This time excludes the shipping times.  

In stock products are typically shipped the next business day. For pre-order or back order items please refer to shipping date located on product page.  You may track your shipment on carrier website for estimated delivery date once you receive the tracking number. Please note delivery exceptions may occur when there are issues with federal holidays, severe weather conditions, failed delivery attempts and more. OKAI does not guarantee any delivery time line.

Currently, OKAI doesn't provide any overnight delivery services. 

There are two ways in which you can track your order: 

• Email:

You‘ll receive a confirmation email with your tracking number from our warehouse once your order has been shipped.  
You can also contact our dedicated customer care team at support@okai.co to check on your order status. 

• Online:

You can track your order by visiting https://okai.co, click on ‘My Account’ and then click on ’My Order’.

Kindly Notes:

• You can cancel order before package shipped; However, you need to pay extra $50 - $80 shipping fee for canceling order if the package has been shipped out.
• If delivery fail due to customer's wrong shipping address, customer need to pay extra $50 - $80 for fail delivery shipping cost.
• Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.
• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.
• It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
• All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.