Privacy Policy
OKAI PRIVACY POLICY
Last updated: August 21, 2026
Overview
Welcome to the OKAI related products/services (hereinafter referred to as "OKAI") provided by Okai, Inc., a corporation organized under the laws of the State of California, USA, located at 1458 E Mission Blvd, Pomona, CA 91766, USA (hereinafter referred to as "Okai" "we" "us" ,“our”, “ours” or "the Company"). We are the data controller of your personal information and are responsible for determining how and why your personal information is processed. We and our parents, and affiliated entities fully understand the importance of your privacy and handling your data responsibly.
We have created this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protect, store and disclosure of Personal Information as well as the rights and choices you have associated with that information in connection with our websites and services, and how the law protects You. If we request that you provide certain information to verify your identity when using OKAI, we will strictly use such information in accordance with this Privacy Policy and our Terms and Conditions.
This Policy applies to Personal Information we collect both from you and from third parties, online and offline, during any written, electronic, and oral communications:
1. interact with our website located at https://www.okai.co/, and all corresponding webpages, software applications, or mobile applications (the “websites”) that link to this Privacy Policy;
2. interact with our advertising and applications on third-party websites and services, if the advertising and applications include links to this Privacy Policy; or
3. contact us for customer service or provide information via our store locations (collectively, the “Services”)
This Policy is closely related to your use of our services. We recommend that you read and understand the entire contents of this Policy carefully, and only commence use after confirming that you fully understand and agree to it. If you are a minor, your guardian must read this Policy carefully and consent to your use of our products or services in accordance with this Policy. We have marked in bold those provisions in this Policy that are of significant relevance to your rights and interests, in order to draw your attention thereto.
By accessing and using our services, you agree to be bound by all of the terms and conditions set forth in this policy. If you do not agree to these terms, please do not access or use our Services. As used herein, the term “Service” or “Services” includes our websites, content, and other online products and services where this Privacy Policy is posted (including products, interactive features, events, newsletters, advertisements, and other services).
You should also review our Terms and Conditions (the “Terms”), of which this Privacy Policy is a part, to understand what you are agreeing to by using our Services.
Changes to This Policy
We may change this Policy to reflect new laws, new services, or for other reasons. When we make a change, we will provide you with notice of such updates as required by applicable law and will revise the date at the top of this Policy. Your continued use of our Services following the posting of changes to this Privacy Policy will be considered your consent to those changes. You are advised to review this Privacy Policy periodically for any changes.
Material Changes: When significant changes involve the purposes of data processing, the means of processing, the identity of the data controller, or other material matters, we will notify you by sending notices to your registered email address, or by other means, and the changes will take effect only after we have obtained your express consent again where required by law.
If you have provided your consent to the collection, processing, and transfer of your personal data, you may have the legal right to withdraw your consent under certain circumstances.
Contact Us
If you have any questions about how we maintain your personal information, or any other questions regarding your privacy or this Privacy Policy, you can contact us:
By email: contact@okai.co
Via our website: okai.co
By phone: +1 (833) 688-0336
Categories of Information We Collect
In this Privacy Policy, "personal information" refers to data that can identify a specific individual, either alone or when combined with other information. Such personal information may include information you provide to us, device information (including operating system and device model), IP address, carrier information, network information, application information (package name and version), and other similar data.
When you use OKAI, we commit to complying with applicable U.S. data protection laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable state privacy laws. We undertake to protect the privacy, confidentiality, and security of your personal information in accordance with applicable laws. At the same time, we commit to ensuring that all our employees and agents fulfill these obligations.
This policy applies to the use of:
· Our website: www.okai.co (the "Website"),
· The services we offer, such as, but not limited to, placing an order and purchasing through our platforms, and getting in touch with customer support (email, form, or via channels), etc.,
It does not apply to third-party services, websites, or platforms that may be linked from our services. Their handling of personal data is governed by their own privacy policies.
The Categories of Information We Collect
We collect information with the aim of providing all users with better products and services and perform our contracts. We will only collect information necessary for specific, clear and legitimate purposes, and will not further process it in a way inconsistent with these purposes.
We collect Personal Information when you interact with our Services. Personal Information is any information that relates to you, identifies you personally, or could be used to identify you. The types of Personal Information we may collect about you include both information you provide to us, and information collected automatically.
Information You Submit. If you buy our products online, register for an online account with us, sign up for updates and marketing communications from us, participate in our sweepstakes, surveys, programs, or events, request specific product customizations from us, submit a product review on our website, contact us for customer service, or otherwise interact with us via our online services, we may collect the following information about you:
Contact Information, which may include your name, username, postal address, email address and telephone number. We process this information to communicate with you, including about products and services you have ordered, or to send you updates about our products or services that may be of interest.
Order Information and Account Information, which may include your Contact Information, payment card information, billing address, gender, nationality or residence, and the details of the products or services you have ordered, purchased, or requested from us. We process this information to create and manage your account on our website (for example to enable you to access, update and save your preferences to the account); fulfill your orders, including product customization requests.
Communication Information, which you voluntarily provide to us when making inquiries to customer care, comments on our social media, product reviews on our website, survey feedback, uploading a picture, activity (including date, time, and geo-location information as well as your speed and pace and perceived exertion) or your equipment usage, view others’ activities, or otherwise use the Services.
We use this information to respond to any specific queries you may have when you contact customer care, to understand your preferences so that we can provide you with updates about our products, events, or services that may be of interest, provide you with a more tailored shopping experience, to administer sweepstakes and giveaways, or to improve our product offerings and customer experience based on your responses to a survey or product review.
Giveaways or Sweepstakes Information, which may include your Contact Information and the details of the giveaway or sweepstakes you have voluntarily entered. We process this information so that you can participate in our giveaway or sweepstakes.
Social Media Information, which may include your social media interactions with us (e.g., if you “like” or “share” or “comment” on something you see on content we post on our social media accounts, usually located on third-party platforms), and any information you actively provide to us for social media marketing purposes. We process this information to interact with you through social media or email; and administer social media marketing initiatives or social media advertising campaigns.
Information Shared in Public Area, which includes the personal information you choose to share with other users when you interact in the public areas with other users, such as to provide a review of a product. Please note such information may be viewed by all users and may be publicly distributed outside the website. If you interact with other users or register through a third-party social media website, your contacts on the third-party social media website may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
Information We Collect from You Automatically. When you access or otherwise use our website or Services, we may automatically collect certain personal information about you, including:
Information From Third-Party Social Media Services. We all you to create an account and log in to use the Service through the following Third-party Social Media Services: Google, Facebook, and Twitter. If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal Information that is already associated with your Third-Party Social Media Service's account, such as your name, your email address, your activities, or your contact list associated with that account.
When you interact with any of our pages or our account on Third-party Social Media Services, we may collect the Personal Information that you or the platform make available to us on that page or account, including your social media account ID and/or user name associated with that social media service, your profile picture, email address, friends list or information about the people and groups you are connected to and how you interact with them, and any information you have made public in connection with that social media service. The information we obtain depends on your privacy settings on the applicable social media service; we will comply with the privacy policies of the social media platform, and we will only collect and store such Personal Information that we are permitted to collect by those social media platforms. When you access our websites through social media channels or when you connect the Services to social media services, you are authorizing us to collect, store, and use such information and content in accordance with this Privacy Policy.
Use of In-Store Cameras. We may use cameras in stores to keep employees and customers safe and to look for ways to improve our customer experience. We do not use these cameras to identify people except when necessary for security reasons.
Usage Data. Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
We collect information about you in the following ways:
You authorize us to collect your personal information through the following methods:
1. We will collect and store information that you voluntarily provide to us when you browse or access the OKAI Website and when you use OKAI.
2. We will collect and store information about you that we record in the course of providing OKAI to you.
3. We will collect and store information that you actively submit or provide as feedback through our customer service personnel and other channels.
4. We will collect and store information about you that our affiliated companies, business partners, and third-party independent data sources have lawfully obtained.
5. We will read your account Information when you register for an account.
COOKIES AND OTHER TRACKING TECHNOLOGIES
We use cookies and other similar tracking technologies to collect additional Personal Information automatically as you interact with the websites and to personalize your experience. Tracking technologies we may use include web beacons, tags, and scripts.
Cookies are small web files that a website or its provider transfers to your device’s hard drive through your web browser that enables the websites or provider’s system to recognize your browser and remember certain information. The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device until they expire or are deleted.
Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
The cookies used on our Services may be categorized as:
1. Strictly Necessary Cookies, which are needed for the website or Services to operate as reasonably expected by you.
2. Functional or Preference Cookies, which remember your name or choices.
3. Performance or Analytic Cookies, which collect passive information about your use of the website or Services.
4. Advertising or Targeting Cookies, which are used to make advertising messages more relevant and personalized to you based on your inferred interests.
We use first-party and third-party cookies for the following purposes to: make our websites function properly, or to improve our Services; make login to our websites easier (such as by remembering your user ID); recognize you when you return to our websites; track your interaction with the website or Services; enhance your experience with the website and Services; remember information you have already provided; collect information about your activities over time and across third-party websites or other online services in order to deliver content and advertising tailored to your interests; and provide a secure browsing experience during your use of our website or Services.
Prior Consent for Non-Essential Cookies. Except for Strictly Necessary Cookies, we will not activate, place, or permit any Functional/Preference, Performance/Analytic, or Advertising/Targeting Cookies, tracking pixels, tags, scripts, or similar technologies on our Website, and we will not transmit information to any third party through such technologies, until you have provided your affirmative consent through the cookie consent banner or preference tool presented to you when you first access our Website. You may accept, reject, or customize your cookie preferences through that tool at any time, and you may withdraw your consent with future effect by returning to that tool or by contacting us using the details in the Contact Us section below.
Your Cookie Choices. Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. Please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it may affect the user experience.
You can exercise your preferences in relation to cookies by taking the steps outlined below.
First-Party Cookies. You can use the browser with which you are viewing a website to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of the website. Also, if you disable cookies other parts of the website and/or Services may not work properly. You can find more information about how to change your browser cookie settings at allaboutcookies.org.
Third-Party Cookies. To opt out of third-party advertising networks and similar entities that use advertising cookies go to aboutads.info/choices. Once you click the link you may choose to opt out of such advertising from all participating advertising companies or only advertising provided by specific advertising entities. For more information about third-party advertising networks and similar entities that use these technologies, please see YourAdChoices.
Flash Cookies. Certain features of our Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our website. If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage. Flash cookies are not managed by the same browser settings as are used for browser cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out of interest-based targeting provided by participating ad servers through the Digital Advertising Alliance (optout.aboutads.info) or the Network Advertising Initiative (optout.networkadvertising.org). In addition, on your iPhone, iPad, or Android mobile device, you can change your device settings to control whether you see online interest-based ads.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences. More information may be found for the following browsers here:
1. Google Chrome
2. Internet Explorer
3. Mozilla Firefox
4. Safari (Desktop)
5. Android Browser
6. Opera
Do Not Track Signals. Some web browsers may have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We do, however, honor the Global Privacy Control ("GPC") signal described below, which provides a standardized and legally recognized method for communicating opt-out preferences.
Global Privacy Opt-Out Preference Signal: We process opt-out requests submitted using an opt-out preference signal as required by applicable law. For example, when we detect the Global Privacy Control (“GPC”) signal from a browser, we treat the signal as a request to opt out of sale and sharing of personal information associated with that browser. If we receive the GPC signal from a user who we identify as a specific individual with a OKAI’s account, we treat the signal as a request to opt out of sale and sharing applicable to that account.
Analytics. We may use third-party providers like Google Analytics to monitor and analyze the use of our websites. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of a website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.
Behavioral Remarketing. We and our third-party vendors use cookies and non-cookie technologies to help us recognize your device and understand how you use our Service so that we can improve our Services to reflect your interests and serve you advertisements that are likely to be of more interest to You. These will not be used for automated decisions that have a legal or similar significant impact on you (such as credit approval, employment assessment).These third-party vendors collect, store, use, process, and transfer information about your activity on our Service in accordance with their Privacy Policies and to enable us to:
1. measure and analyze traffic and browsing activity on our Service;
2. show advertisements for our products and services to you on third-party websites or apps; and
3. measure and analyze the performance of our advertising campaigns.
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
1. The NAI's opt-out platform: http://www.networkadvertising.org/choices/
2. The EDAA's opt-out platform http://www.youronlinechoices.com/
3. The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See your mobile device’s Help System/Settings for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on our Service with these third-party vendors. This allows our third-party vendors to recognize and deliver your ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below. The third-party vendors we use are:
Google Ads (AdWords). Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Bing Ads Remarketing. Bing Ads remarketing service is provided by Microsoft Inc. You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads. You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement
Twitter. Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405. You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
Facebook. Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266. To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Pinterest. Pinterest remarketing service is provided by Pinterest Inc. You can opt-out from Pinterest's interest-based ads by enabling the "Do Not Track" functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data. You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
Criteo. Their Privacy Policy can be viewed at https://www.criteo.com/privacy/
Instagram. Their Privacy Policy can be viewed at https://help.instagram.com/519522125107875/?helpref=uf_share
LinkedIn. Their Privacy Policy can be viewed at https://www.linkedin.com/legal/privacy-policy
HOW WE USE OR COLLECT YOUR PERSONAL INFORMATION
We may use Personal Information for the following purposes:
We use this information to provide, maintain, monitor, secure, debug, personalize and optimize our online services to and for you; provide you with customer service and technical assistance; and to generally develop and improve our products and services. We also use some of the data that is automatically collected by cookies and related technologies to understand the effectiveness of our ads and social media campaigns.
To better serve you. The Personal Information we collect helps us to better understand and serve our customers.
To fulfill your orders. The Personal Information we collect allows us to fulfill your online or in-store order.
To enhance our Services. The Personal Information we collect allows us to provide programs and program benefits, verify your participation, track orders placed, respond to your inquiries, and to keep records of our interactions.
To send you marketing materials and promotional offerings from us and third-party partners. The Personal Information we collect may also be used to tailor your experience on a website or otherwise customize what you see when you visit and use the website.
To provide notice of updates. The Personal Information we collect may also be used to advise you regarding the administration of any features or functions of the website and/or Services you have registered to use, and to provide you with notices about your account, including expiration and renewal notices.
For research purposes. The Personal Information we collect may also be used to conduct research and analysis and measure the effectiveness of our Services and our offline and online marketing programs. This may be from information that we combine from other sources.
To administer contests, sweepstakes, promotions, and surveys. We may use your Personal Information if you enter any contests or sweepstakes which we or a third-party vendor might advertise, or if you accept one of our promotional offers or discounts, or if you respond to a survey from us or a third party.
To ensure your compliance with our Terms and other agreements. We process your Personal Information to enforce our rights arising from any contracts entered between you and us, including for billing and collection.
To prevent, investigate, and provide notice of fraud and or unlawful or criminal activity. We may use your Personal Information to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.
To comply with legal process and our legal obligations. We may use your Personal Information to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
HOW WE SHARE YOUR PERSONAL INFORMATION
We may share your Personal Information in the following ways. Except for the following exceptions, we will not share your personal information with any other company, organization or individual:
Service Providers. We may share your Personal Information with third party service providers to monitor and analyze the use of our Services, to advertise on third party websites to you after you visit our website, or to contact you.
Information sharing with third-party service providers: We may, from time to time, disclose your personal information to third-party service providers (such as our mailing stores, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotion service providers, and agents acting on behalf of Okai) and affiliated entities in accordance with this Privacy Policy and applicable local data regulations, in order to provide the products or services you have requested.
In each of the circumstances described in this section, we ensure that your personal information will be shared only in accordance with your authorization. Your authorization to us will enable sub-processors to process your personal information. You should understand that in any of the situations described below, when we share your personal information with third-party service providers, we will stipulate the practices and obligations of such third-party service providers by contract, requiring compliance with applicable local data protection laws and this Privacy Policy.
If you no longer wish to permit us to share this information, please contact us by sending an email to contact@okai.co. Please ensure that you provide your correct contact information so that we may respond to your request in a timely manner. Additionally, we may share de-identified information and statistical data in aggregated form with third parties (such as advertisers on our website) for commercial purposes; we may share general usage trends of our services with them, such as the number of customers within specific groups who purchase certain products or engage in certain transactions.
Payment Processors. We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Our payment processors are listed below with links to their privacy policies:
1. Stripe. Their privacy policy can be viewed at https://stripe.com/us/privacy.
2. PayPal. Their privacy policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full.
3. Shopify: Their privacy policy can be viewed at https://www.shopify.com/legal/privacy.
4. Shop Pay: Their privacy policy can be viewed at https://shop.app/privacy.
5. Google Pay: Their privacy policy can be view at https://policies.google.com/privacy.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
Merger, Sale, or Other Asset Transfers. We may share or disclose or otherwise transfer your Personal Information to the Company’s professional advisors such as attorneys or accountants (“Outside Professionals”), other advisors, potential transactional partners, or other third-parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
As Required By Law, Subpoena or Similar Government Order. We may access, preserve, share, or disclose your Personal Information if we believe doing so is required or appropriate to: (i) comply with all laws or regulations, including any of our tax reporting requirements; (ii) comply with any other law enforcement requests or legal process, such as a court order or subpoena; (iii) respond to your requests; or (iv) protect your, our, or others’ rights, property, or safety. We may be required to disclose your information to (a) taxing authorities as part of our tax reporting requirements, or (b) law enforcement authorities or other governmental agencies or via subpoena.
Our Outside Professional Advisors. We may share or disclose your Personal Information with any of our Outside Professionals to facilitate the professional advice from those Outside Professionals.
With Your consent. We may disclose Your Personal Data for any other purpose with Your consent.
RETENTION OF YOUR PERSONAL INFORMATION
We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes. While retention requirements vary by jurisdiction, information about our typical retention periods for different aspects of your personal information is described below.
Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to") and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:
Contact Information such as your name, email address and telephone number for marketing purposes is retained on an ongoing basis until you unsubscribe. Thereafter we will add your details to our suppression list to ensure we do not inadvertently market to you.
Content that you post on our website such as reviews, photographs, videos, blog posts, and other content may be kept after you close your account for audit and crime prevention purposes.
Information collected via technical means such as cookies, webpage counters and other analytics tools is kept for a period of up to one year from expiry of the cookie.
Usage Date collected via technical means.
Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection, which allows us to analyze trends while respecting privacy principles.
Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.
Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.
We may retain Personal Data beyond the periods stated above for different reasons:
Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).
Legal claims: Data is necessary to establish, exercise, or defend legal claims.
Your explicit request: You ask Us to retain specific information.
Technical limitations: Data exists in backup systems that are scheduled for routine deletion.
You may request information about how long We will retain Your Personal Data by contacting Us.
When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:
Deletion: Personal Data is removed from Our systems and no longer actively processed.
Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with Our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
Anonymization: In some cases, We convert Personal Data into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics.
HOW WE PROTECT YOUR PERSONAL INFORMATION
The security of your Personal Information is important to us, which is why we maintain administrative, technical, and physical safeguards designed to protect your information’s security, confidentiality, and integrity.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to be careful about giving out information in public areas of the website like message boards. The information you share in public areas may be viewed by any user of the website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to Our website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
Disclosure of Your Personal Data
Business Transactions. If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement. Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements. The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:
Comply with a legal obligation, Protect and defend the rights or property of the Company, Prevent or investigate possible wrongdoing in connection with the Service, Protect the personal safety of Users of the Service or the public, Protect against legal liability.
YOUR CHOICES
Opting Out of Marketing Communications. You may choose to provide us with your email address to allow us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications. If you sign up to receive text messages from us that contains promotional information, you can opt-out of receiving future messages by replying “STOP.”
Users from the EEA, the UK, Switzerland, or Canada will, if required by applicable law, receive such communications only after having consented hereto. Please note that “unsubscribe” requests may not take effect immediately and may take a reasonable amount of time to receive, process and apply, during which time your information shall remain subject to this Privacy Policy. Additionally, you should be aware that any information provided to third-parties prior to your election to unsubscribe will not be retrieved or rescinded, unless required by applicable law.
Correction. You have the right to correct your Personal Information that you shared with us on our website or Services. We are committed to ensuring that your Personal Information is kept accurate and up to date. However, it is up to you to update it with any changes. You are solely responsible for correcting, updating, or modifying any and all of your personal information as it appears in, and as otherwise stored by our Services.
Delete Your Personal Data. You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section that allows You to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us. Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.
Right of Access. You have the right to obtain from us confirmation as to whether or not your personal information is being processed, and, where that is the case, access to such information and information about the related processing activities.
If you wish to request access to the personal data we hold about you, or if you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible by letter or by sending an email to the email address provided below: contact@okai.co.
Right to Object. You have the right to object at any time to processing based on "legitimate interests" (including direct marketing). We will cease processing unless we demonstrate compelling legitimate grounds for the processing which override your interests.
Right Not to be Subject to Automated Decision-Making. We will not use your personal information to make decisions based solely on automated processing (including profiling) that produce legal effects concerning you or similarly significantly affect you.
Right to Withdraw Consent. You may withdraw your consent to the collection, use, or disclosure of your personal information held or controlled by us by submitting a request. This can be done by contacting contact@okai.co. We will process your request within a reasonable time after you make it, and, in accordance with your request, will no longer collect, use, or disclose your personal information thereafter.
Please note that withdrawing your consent may result in certain legal consequences. Depending on the scope of your withdrawal of consent for us to process your personal information, this may mean that you will not be able to enjoy OKAI's products and services.
CHILDREN’S PRIVACY
Our Services are not intended to be used by children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent, consistent with the U.S. Children’s Online Privacy Protection Act (“COPPA”). Consistent with our Terms and Conditions, creating an account or purchasing a Product requires that you be at least 18 years old. We urge parents to regularly monitor and supervise their children's online activities. If you believe a child has been using our Services without proper consent, you may contact us at the email noted in the “Contact Us” section below and we will work promptly to remove the data from our system.
In the future, should we decide to collect personal information from children under 13 through our online services, we will do so in compliance with applicable law, including any notices to and obtaining any consents from parents or guardians that are required by law.
THIRD-PARTY WEBSITES
Please note that our website may contain links to third-party websites, such as delivery services and social media pages. These links are intended for your convenience only. These third-party websites and services are not related to OKAI and may have separate privacy policies and data collection practices. We have no responsibility for the third-party websites or their privacy practices and encourage you to read the privacy policies of all websites you visit.
NOTICE TO CALIFORNIA RESIDENTS
This section applies only to California residents. Under the California Consumer Privacy Act of 2018 (“CCPA”), “Personal Information” is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal Information does not include publicly available information from government records, or information covered by certain sector-specific privacy laws. A “business purpose” is the use of Personal Information for the business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected.
Categories of Information We Collect and/or Disclose for a Business Purpose. The following table provides for the last twelve (12) months the categories of Personal Information we have collected from consumers, the categories of information we have sold, and the categories of information we have disclosed for a “business purpose.”
Category of personal information:
1.Identifiers, such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
2.California Customer Records (see Cal. Civ. Code § 1798.80(e)), such as your address, telephone number, and (for job applicants only) your education and other information.
3.Protected classification characteristics under California or federal law, such as age, race, sex, religion national origin, and marital status.
4.Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
5.Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
6.Geolocation Data, such as the physical location of your device.
7.Sensory Information, audio, electronic, visual, thermal, olfactory, or similar information.
|
Category |
Identifiers |
California Customer Records |
|
Collected |
Yes |
Yes |
|
Sold |
No |
No |
|
Business Purpose Disclosure |
Yes |
Yes |
For more information about the Personal Information, we collect and how we collect it, please refer to Sections 1 and 2, above; for the business purposes for which we collect your Personal Information, please refer to Section 3, above; and to review the categories of third parties with whom we may share your Personal Information, please refer to Section 4, above.
Rights and Choices. As a California resident, you have the rights listed below in relation to your Personal Information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of our network systems.
Right Against Discrimination. You are entitled to exercise the rights described below free from discrimination. This means that we will not penalize you for exercising your rights by taking actions.
Right to Know. You have the right to request the following information about how we have collected and used your Personal Information during the past twelve (12) months:
1. The categories of Personal Information that we have collected.
2. The categories of sources from which we collected Personal Information.
3. The business or commercial purpose for collecting and/or selling Personal Information.
4. The categories of third parties with whom we share Personal Information.
5. Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
6. Whether we have sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
Right to Access. You have the right to request a copy of the specific Personal Information we collected about you during the twelve (12) months before your request.
Right to Deletion. You have the right to request that we delete your Personal Information by contacting us at the methods described above. If required by law we will grant a deletion request, but please note that in many situations we must keep your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
Right to Opt-Out of Sales. You have the right to opt-out of having us sell your Personal Information sold. OKAI does not directly sell your Personal Information in the conventional sense (i.e., for money). Like many websites, we share certain information, such as your IP address, device ID, click ID, or other similar online identifiers with certain third party advertising and analytics vendors to improve your user experience, to learn how you use our website, and to help deliver interest-based ads to you. Some of those third parties may use your Personal Information for their own purposes or to provide services to other businesses. Under the CCPA, as amended by the California Privacy Rights Act (CPRA), this type of disclosure to advertising and analytics partners is considered “sharing” (even though no money changes hands), and you can opt out of this sharing as described in this Section.
If you wish to opt out of the use of your Personal Information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.
To opt-out of collection of information by analytics, advertising, and social media partners, you can select Cookie Settings on OKAI’s website and disable cookies. You can also visit the opt-out tools provided by the Network Advertising Alliance and the Digital Advertising Alliance. This Cookie Settings tool is the same cookie preference center described in the Cookies and Other Tracking Technologies section above; until you make an affirmative selection there, non-essential analytics, advertising, and social media cookies and similar technologies will remain inactive.
Website. You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:
1. The NAI's opt-out platform: http://www.networkadvertising.org/choices/
2. The EDAA's opt-out platform http://www.youronlinechoices.com/
3. The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.
Mobile Devices. Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to you interests: "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices, and "Limit Ad Tracking" on iOS devices.
Additionally, OKAI will process opt-out requests submitted by your opt-out preference signal as required by applicable law. The technical specifications of your opt-out preference signal determine how we process such signals. For example, if you installs opt-out preference technology on a browser, and the opt-out preference signal it sends is associated solely with your browser, the opt-out will be applied to the browser. As of the “Last Updated” date of the United States Section of this Privacy Statement, our processing of opt-out preference signals can be considered “frictionless” under California law.
You can learn how to set up and use an opt-out preference signal by visiting the California Attorney General’s CCPA page, and consulting the section titled “Right to Opt-Out of Sale or Sharing.” You can also consult information published by the California Privacy Protection Agency (CPPA) about how you can set up and use opt-out preference signals.
“Shine the Light” Requests. Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit an email request to the following email address: contact@okai.co. Please include the words “Shine the Light” in the subject line of the request, and state the name of our specific website with respect to which you are requesting the information, as well as your name, street address, city, state, and zip code. Please note that we do not accept such requests submitted by phone or fax.
You may exercise your CCPA rights to know, access and delete by emailing contact@okai.co, by visiting this page on our website: https://okai.co, or by calling: (833) 688-0336. Please note that we will need to confirm your identity and California residency to process your requests to exercise your rights to know, access, or delete your Personal Information. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
We will process your request within 45 days after receipt of a verifiable request, unless we notify you that we require additional time to respond, in which case we will respond within such additional period of time required by law. If your request involves us providing personal information to you, we may deliver the personal information to you electronically or by mail at your option. If electronically, then we will deliver the information to you or, if you so request and if permitted by law, to another entity, in a portable and, to the extent technically feasible, in a structured, commonly used, machine-readable format that allows you to transmit the information from one entity to another without hindrance.
You may designate an authorized agent to make a request to access or a request to delete on your behalf. We will respond to your authorized agent’s request if they submit proof that they are registered with the California Secretary of State to be able to act on your behalf, or submit evidence you have provided them with power of attorney pursuant to California Probate Code section 4000 to 4465. We may deny requests from authorized agents who do not submit proof that they have been authorized by you to act on their behalf, or are unable to verify their identity.
CCPA Notice of Financial Incentive. In certain cases, we may offer a gift card, coupon, discount, points towards a future purchase, or other financial incentive in exchange for your participation in our Loyalty Program, or for other reasons, such as in response to a survey that seeks feedback, or for providing information about your shopping behaviors.
Information We Collect for the Loyalty Program. When you create your account and opt-in to the Loyalty Program, you will be asked to provide the following information: first and last name, email address, and will be asked to create a password. Once you have created your account, you may also save your address. You may also opt to provide your data of birth to receive an extra Reward, but this is not mandatory.
Opt-In to Receive Rewards. You may opt-in to receive the benefits of the Loyalty Program by signing up online. If you do not want to receive the financial incentive, you may elect to not participate. We reserve the right to change or modify the Loyalty Program at any time.
Opt-Out. You may opt-out of the Loyalty Program and delete your account by emailing us at contact@okai.co with your request.
Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there.
We will take all the steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are appropriate safeguards in place as required under the applicable data protection laws, and ensuring the security of your Personal Information maintained. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the website or Services. Any international data transfers will be in accordance with this Privacy Statement and in compliance with applicable laws.
Sensitive Personal Information. We will not use or disclose sensitive personal information for purposes that, under applicable law, require us to offer you a “Right to Limit” the use or disclosure of sensitive personal information.
Right to Non-Discrimination. We may not discriminate against you because of your exercise of any of the foregoing privacy rights, or any other rights under the California Consumer Privacy Act, including by:
1. Denying you goods or services;
2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
3. Providing you a different level or quality of goods or services; or
4. Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
International Users (EEA, UK, Switzerland, and Canada)
This Section provides additional information to individuals located in the EEA, the United Kingdom or Switzerland at the time their personal information is collected by Us. All capitalized terms in this Section have the meaning as defined in the General Data Protection Regulation (GDPR) and/or, as applicable, the UK Data Protection Act of 2018, the UK GDPR, or the Swiss Data Protection Act (including, but not limited to “Personal Data”, “Processing”, “Controller”, “Processor”, “Data Subject”, “Consent”).
The Controller for the Processing described in this Privacy Policy is Okai, Inc..
Legal Basis of Our Processing. The legal basis of our Processing of your Personal Data within the scope of application of the GDPR is as follows:
Contract (Art. 6 (1) b GDPR), where we Process your purchase transactions (e.g. orders, exchanges and returns, shipping notifications) and answer your support and customer service requests as this is necessary for the performance of Our contract with you;
Consent (Art. 6 (1) a GDPR):
Unless consent is not required under applicable law, we send you promotional communication about Our products, services, offers, and events offered by Us and others, and provide news and information We think will be of interest to you only after you consent to such communication. You can withdraw your consent at any time with future effect, e.g. by clicking the unsubscribe-link in each promotional email.
We request your explicit consent to monitor and analyze your usage of our Services and advertising to understand their effectiveness, and to personalize your experience.
We also request your consent to facilitate your use of various social media sharing features or other integrated tools (such as the Facebook “Like” button) which you may use as part of social media pages.
Compliance with Legal Obligations (Art. 6 (1) c GDPR):
We Process your Personal Data for compliance purposes as may be required by applicable laws or regulations or as requested by any judicial process or governmental agency (including without limitation for our tax reporting) or as may be requested e.g. under any subpoena or court order.
Legitimate Interests (Art. 6 (1) f GDPR):
To protect our financial interests or to otherwise protect ourselves against fraud or unauthorized transactions, we Process your Personal Data, e.g. we conduct credit card screenings, and perform monitoring to identify potential unauthorized users or hackers.
To ensure you can easily find information and learn about our Services, we Process your Personal Data to allow you to participate in interactive features of our website or our social media accounts, when you choose to do so.
Pursuant to our legitimate interest in providing a secure website user experience, we Process Your Personal Data to administer our Services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
Responding to your comments and questions is part of our legitimate business interests in providing you with our Services;
Our legitimate interest in promoting our business is the purpose for Processing your Personal Data to facilitate any contests, sweepstakes, or promotions and process and deliver entries and rewards;
To protect our financial interests or to otherwise protect ourselves against fraud or unauthorized transactions, we Process your Personal Data, e.g. we conduct credit card screenings, and perform monitoring to identify potential unauthorized users or hackers.
To protect our rights and interests (e.g. protect OKAI against legal claims) we can use your data with, or otherwise distribute, share or disclose your Personal Data to any of our professional advisors such as attorneys or accountants in order to facilitate their professional advice.
Social Media Accounts. We maintain accounts with various social media networks. When you visit these social media networks, a variety of Data Processing operations are triggered. We use your Personal Data when you visit our profiles on these social media networks, or when you click on the like-button on one of our social media advertisements.
When you visit our profiles, your Personal Data is not only used by us but also by the social network provider, regardless of whether you have a profile in the social network or not. The individual Processing and its scope differ from provider to provider, and they are not completely transparent to us. Details about the Processing of the social network providers can be found in the relevant social media network’s Privacy Policy:
1.Facebook by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland: facebook.com/about/privacy
2.Instagram by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2 Ireland: help.instagram.com/519522125107875
3.Twitter by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland, twitter.com/en/privacy
4.YouTube by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland: policies.google.com/privacy?hl=en-UK
5.Pinterest by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland: policy.pinterest.com/en/privacy-policy
6.The social network providers collect your usage information to provide us with usage statistics.
International Transfers. We may share your Personal Data with recipients (including our group members, service providers or business partners, as described in this Policy), located in the EEA, the UK and Switzerland; or in the United States and/or otherwise in countries outside the EEA, the UK and Switzerland which do not provide for an adequate level of data protection from an EEA, UK or Swiss law perspective. For such transfers, we will ensure that the recipients are subject to appropriate safeguards as permitted under the applicable data protection laws, e.g. by entering into appropriate data transfer agreements on the basis of EU standard contractual clauses issued by the Commission, or by reliance upon the Article 49 GDPR derogations or corresponding derogations under the UK GDPR, the UK Data Protection Act or the Swiss Data Protection Act, as applicable. A copy of the respective appropriate safeguards is available upon request.
Your Data Protection Rights. You have the following rights pursuant to the GDPR, where applicable, which can be exercised using the contact details listed above:
Right of Access, pursuant to GDPR Article 15, to obtain from us confirmation as to whether or not Personal Data has been Processed and, if so, access to that Personal Data and additional information about the categories of Personal Data and its source, and how it has been Processed, e.g. the purpose, the categories of recipients, the planned retention period, the existence of the Data Subject’s rights;
Right to Rectification, pursuant to GDPR Article 16, to request the correction of incorrect Personal Data or any incomplete Personal Data stored by us;
Right to Erasure, pursuant to GDPR Article 17, to request the deletion of the Personal Data stored by us, except for the allowed continued uses permitted by the GDPR;
Right to Restriction, pursuant to GDPR Article 18, to demand the restriction of the Processing of the Personal Data where one of the following applies: (i) as far as the accuracy of the Personal Data is disputed by you; (ii) the Processing of the Personal Data is unlawful, but you reject its deletion; (iii) we no longer need the Personal Data, but you require it to exercise or defend legal claims; or (iv) you have objected to the Processing in accordance with GDPR Article 21;
Right to Data Portability, pursuant to GDPR Article 20, to receive your Personal Data as provided to us, in a structured, common and machine-readable format or to request the transfer to another Controller;
Right to Withdrawal, pursuant to GDPR Article 7(3), you have the right to withdraw, at any time, your consent. As a result, we are no longer allowed to continue the Processing based on that consent for the future, but such withdrawal does not affect the lawfulness of the Processing based on such consent before such withdrawal; and
Right to Lodge a Complaint with a Supervisory Authority, pursuant to GDPR Article 77, to complain to a Supervisory Authority (e.g. that of Your usual place of residence or work or place of the alleged infringement).
International Users — Canada
This Section provides additional information to individuals located in Canada at the time their Personal Information is collected by us. You may request details about our privacy practices, access or correct your personal information, or make a complaint by contacting us in writing at contact@okai.co. If you are not satisfied with Our response to your inquiry, you may contact the Office of the Privacy Commissioner of Canada: 1-800-282-1376 (toll-free) or priv.gc.ca.
Future Changes
By using our website, you consent to the collection and use of your information as we have outlined in this Privacy Policy and to our Terms of Service Policy. OKAI may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page or by notice on our homepage, so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. We will post a notice on this page for thirty (30) calendar days prior to the implementation of any material changes to this Privacy Policy. Such notice will provide information as to how you may remove your information from our database should you so desire.
Oversight and Questions
We welcome comments and questions on this policy. As stated above, we are dedicated to protecting your privacy, and we will make every reasonable effort to keep your information secure. For any questions regarding our policy please contact us here. Additionally you may contact us by writing to Okai, Inc., 1458 E Mission Blvd, Pomona, CA 91766, USA
Dispute Resolution
If you have any questions regarding this Policy or related matters, please contact us in a timely manner (contact@okai.co).
If you are not satisfied with our response, particularly if you believe that our personal information processing practices have infringed upon your legitimate rights and interests, you and OKAI agree that any dispute, claim, or controversy arising out of or relating to this Policy or your use of our Website or Services shall be brought and litigated exclusively in the state or federal courts located in Los Angeles County, California, and you and OKAI each irrevocably consent to the personal jurisdiction of such courts and waive any objection to venue or to the convenience of such forum.
Governing Law. This Policy, and any dispute, claim, or controversy arising out of or relating to this Policy or your use of our Website or Services, shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Class Action Waiver. To the fullest extent permitted by applicable law, you and OKAI agree that any dispute resolution proceeding arising out of or relating to this Policy or your use of our Website or Services will be conducted only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative action. If a court determines that this Class Action Waiver is unenforceable as to a particular claim or request for relief, that claim or request for relief (and only that claim or request for relief) shall be severed from the proceeding and brought in the court described above, and all other claims shall proceed on an individual basis.
For consumers residing in the European Union, you may choose to make a complaint with the data protection authority in your jurisdiction.