To Our Esteemed Partner,
OKAI will discontinue NEON II ES20 for the U.S. market, with production ceasing by end of June 2024. Supply of inventory will close September 25th, 2024. The NEON series will continue on with the NEON Lite ES10 and NEON Pro ES30 models, as well as the newest addition to the lineup, the dual suspension NEON Ultra ES40.
In addition to the NEON Ultra, this year we've also launched the Panther ES800, an off-road e-scooter capable of 37mph top speed, and an affordable model - Zippy ES51 to initiate a new product line called Z series to amplify our e-scooters matrix to serve different types of consumer needs.
Rest assured for customers who have previously purchased NEON II before discontinuation, OKAI will honor eligible warranty commitments and continue to provide exceptional service.
Thank you for your support!
OKAI Inc.
1458 E. Mission Blvd.
Pomona, CA 91766
Customer Service: CS@OKAI.co
Sales Contact: Sales.US@OKAI.co
Marketing Contact: Marketing.US@OKAI.co
