*Make sure when ordering the model and size match the model and size of your OKAI ebike to avoid the hassle of returns.
Dimension: 22.95*7.20*13.90
Item Net Weight: 3lbs
Payload Capacity 55lbs
Package Dimension 24*15*9 inches
Package total weight: 4lbs
Every effort to ensure the accuracy of the information provided. However, all information contained is preliminary. Product specifications, configurations, and system/components are subject to change without notice. Information will be updated when available.
Delivery Information
Thank you shopping from Okai.co!
At OKAI, we value each and every single customer and customer satisfaction is always our top priority. We are trying our best to speed up the process, making your package arrive as soon as possible. Your patience will be highly appreciated. Thanks for your understanding.
We provide local UPS, USPS or FedEx or DHL delivery company. No tax needed.
Currently, OKAI ONLY ships to the lower 48 states. Customers from Alaska, Hawaii, Puerto Rico, and Key West region, please contact our customer service department for shipping information via email at support.us@okai.co.
Shipping is completely free when shipping within the continental United States. We however don't ship to any PO Boxes or APO addresses.
The delivery time depends on the area you live in and the shipping method for your order.
Orders will be processed within 1-3 working days. Please note that we consider working days as Monday-Friday. This time excludes the shipping times.
In stock products are typically shipped the next business day. For pre-order or back order items please refer to shipping date located on product page. You may track your shipment on carrier website for estimated delivery date once you receive the tracking number. Please note delivery exceptions may occur when there are issues with federal holidays, severe weather conditions, failed delivery attempts and more. OKAI does not guarantee any delivery time line.
Currently, OKAI doesn't provide any overnight delivery services.
There are two ways in which you can track your order:
- Email:
You‘ll receive a confirmation email with your tracking number from our warehouse once your order has been shipped.
You can also contact our dedicated customer care team at support@okai.co to check on your order status.
- Online:
You can track your order by visiting https://okai.co, click on ‘My Account’ and then click on ’My Order’.
Kindly Notes:
- You can cancel order before package shipped; However, you need to pay extra $50 - $80 shipping fee for canceling order if the package has been shipped out.
- If delivery fail due to customer's wrong shipping address, customer need to pay extra $50 - $80 for fail delivery shipping cost.
- Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.
- It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
- All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
SCIENTIFICALLY DESIGNED
For A Smooth Ride
For A Smooth Ride
Ergonomically designed for health and safety. Adjustable seat height also provides maximum comfort.
Customizable
LCD TOUCHSCREEN
Keep informed while riding with the Stride's customizable LCD screen:
- Speed
- Battery Status
- Headlight Status
- Error Notifications
- Charging Mode
Powerful-watt
BAFANG BRUSHLESS REAR HUB MOTORThis Bafang rear-drive motor has a rated power of 500W and a maximum torque of 65Nm, providing the ideal high-performance reliable support where you needed. Taking you up to 20 mph out of the box and up to 25 mph after unlocking the speed limit via the OKAI APP.
Safe and Sensitive TEKTRO Dual Mechanical Disc Brakes
Equipped with the most powerful and reliable braking system available, Tektro MD-M300 front and rear mechanical disc brakes, the Stride has a 0.1 second brake response time and a braking distance fewer than 33 feet.
Designed to Perfection
Designed to Perfection
Swappable Battery Design
Meets Performance
It's essential to ensure that cell and pack designs meet performance, safety, and cost goals making the battery a critical component for emobility. Equipped with a portable, lightweight, quick-swapping 48v 9.6Ah with 26 units of 21700 Lithium-Ion LG Cell battery the OKAI Stride does not disappoint, giving the rider 400 cycle charges with a charge time of under 6 hours.
The BMS-Smart Battery System uses an SOC algorithm to protect the battery from: over discharge, over charge, over flow, short circuiting, and extreme temperatures as well as battery balance.
Sit in Comfort
With a Wider Saddle
Optimize your on-bike support and comfort with the adjustable wide saddle. Made of carbon and well-placed multiple layers of foam to minimize soft tissue swelling and helping to absorb vibrations.
Roll Fast and Stable on
27.5 inch anti-slip Tires
Getting around town is a breeze with the 27.5-inch wheels glide fast while the high-volume tires help to provide better traction and a smooth ride for the step-through geometry frame.
Stress-free Riding with
SHIMANO Shifting Technology
Shimano shifting technologies help you stay in control and focused on what matters by always keeping you in the right gear for the situation.
This means a smoother start for city commuters, stress-free pedaling for casual cyclists, and better bike control for mountain bikers. Designed to keep you in the right gear for each moment, while also allowing you to make manual shifts anytime you want to override the shifting algorithm.
Connect to the
OKAI APP
- Start & Stop
- Custom Color Lighting
- Screen Style & Mode Selection Distance
- Smart Check
- Battery Unlock
What OKAi Riders Are Saying
★★★★★I've been using this eBike for about 3 weeks and am very happy with my purchase! Its a great balance of road tires and fat tires if you're looking for something to throttle or pedal more. The battery life is more than enough for most if not all of my rides. The color is very nice and chic for all riders. Would recommend for anyone looking for an ebike for commuting or exercising.
RccMN
Orlando, FL
★★★★★Love my new OKAI Stride. Easy to assemble with instruction manual. Very comfortable bike. The ride is smooth and all controls are easy to use. Great steering and braking is very responsive. Bike feels great and it is a very cool looking bike!
Lulu L
Portland, OR
★★★★★I'm a 65 year old woman who has been considering buying an ebike for a while. After quite a lot of research, I recently bought the OKAI-Stride. The advanced controls are easy to use, I picked it all up on my first ride. The bike is comfortable, and I can easily navigate the many hills around the area where I live.
I am very happy with this purchase.Carla D.
Oxnard, CA
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